Store Policies & Terms Center
ALMIR CO. transparency and customer satisfaction are at the heart of our operations. This centralized hub provides comprehensive information on the policies governing our retail and online services. Here, you'll find detailed terms and conditions related to:
This section explains the terms and conditions for all repair services performed by Almir Co. It includes details about our repair warranty coverage, what is and isn't included, turnaround expectations, and customer responsibilities.
Terms and conditions for purchasing devices from Almir Co. for in-store and online transactions. It details warranty coverage and the policies regarding returns and exchanges.
Terms and warranty coverage for accessories purchased from Almir Co. It includes return and exchange conditions, warranty duration, and what is covered for items like chargers, cases, headphones, and more.
When returns are accepted at Almir Co. — including the in-store change-of-mind window, the 48-hour defective-item exception, exchange and repair process, and the rare no-restocking-fee refund when an item cannot be repaired or replaced.
Terms and conditions for selling your device or item to Almir Co. for cash value or trade-in. It includes item eligibility, ID requirements, payment methods, and how trade-in values are determined.
Shipping and delivery terms for online orders placed at Almir Co. It covers fulfillment options, delivery timeframes, shipping eligibility, order tracking, in-store pickup details, and shipping restrictions.